Benjamin Franklin Plumbing technician helping clients

Code of Ethics

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4.81 (103236 reviews)

Voted Best Plumbers!

published by Forbes Magazine

The Benjamin Franklin Plumbing Code of Ethics

At Benjamin Franklin Plumbing, our first priority is our customers’ satisfaction. We make calling a plumber as easy as possible by providing convenient hours and always arriving on time to scheduled appointments. We know plumbing issues can occur at inconvenient times and can be challenging to resolve without plumbing professionals.

Our experienced plumbers are well-known in the area for our professional services and our excellent customer service because our team adheres to a strong code of ethics.

If you contact our team of plumbing professionals, you can rest assured that your plumbing issues will be solved right the first time. We do all of our work with courtesy, competence, cleanliness, and character. At every Benjamin Franklin Plumbing location, your satisfaction is 100% guaranteed.

Integrity - We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.
Respect for the Law - We adhere to all governing laws, regulations, and ordinances that pertain to the plumbing industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
Excellence - We design, install, service, and repair plumbing systems and parts in strict accordance with the highest industry standards.
Safety & Reputation - We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of the Benjamin Franklin Plumbing brand.
Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
Respect for Others - We treat our customers, fellow employees, and other industry professionals with the utmost respect.
Privacy - We show the highest respect for the sanctity of our customers' homes and their privacy.
Competition - We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of the Benjamin Franklin Plumbing brand.

Contact Our Reliable Plumbers Today at (800) 259-7705!

At Benjamin Franklin Plumbing, we care about our clients and want them to regain the comfort of their homes. Not only do we provide our clients with the highest level of services, but we also give them peace of mind that our team is reliable. Our plumbers are always on time to scheduled appointments and are ready to help you solve your plumbing issues in one visit. If you need emergency repairs on the weekend or in the evenings, we don’t require overtime charges.

Contact our reliable plumbers today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.81 (103236 reviews)

Maria Camacho

Water heater repair in Lincoln—fast and professional. Our water heater quit in the morning. I called Benjamin Franklin Plumbing for water heater repair in Lincoln, and they had hot water running by lunchtime. The tech explained options for water heater installation and tankless upgrades too. Great experience—highly recommend for Lincoln and Granite Bay homeowners.

Maha Dayem

Our water bill kept climbing, and no one could find the cause until we called Benjamin Franklin Plumbing. Their leak detection team found a slab leak under the floor using advanced equipment — no unnecessary digging! They fixed it neatly and explained preventive steps. Five stars for professionalism and expertise.

Diana A

“Great experience with bathroom remodel plumbing in Loomis.” Benjamin Franklin Plumbing handled all the plumbing for our small bathroom remodel in Loomis. They installed new fixtures, rerouted lines, and coordinated perfectly with our contractor. The crew was friendly, respectful, and always on schedule. It’s rare to find such dependable plumbers in Loomis — highly recommended!

Kat Hinnenkamp-Jones

Owner is very attentive to detail and very polite. I would highly recommend using this service for any of your needs!

Hala Salman

Best drain cleaning in Roseville. We had a slow drains in our kitchen and bathroom, so we booked drain cleaning in Roseville. The plumber used a camera to show what was blocking the pipe and cleaned it completely. I appreciate how transparent and professional they were. Definitely my go-to plumber in Roseville from now on.

Emily Townsend

Brandon has went above and beyond to help us understand our problem every step of the way. Brian came today and did the repair of our slab leak and was quick and put everything back as was as best he could. Brandon stopped by as well to answer any questions we had. Highly recommend this company!

Henry Farmer

Arrived in timely manner. Explained what would be done and kept me updated on any delays. Explained the repair (root wrapped around pipe and pressure eventually broke the pipe). I guess 25 yrs w/o any issues is pretty good.

Ricky Perry

James was very professional and experienced. He did a great job and kept me informed about the repairs as he fixed them.

Pan Horton

We have a small drip in our clawfoot tub and we’re looking to get it fixed. After talking with Tim about having to replace the faucet we decided to put it off a little while. Tim was very helpful and knowledgeable about different approaches to solving the problem!

Skyler Holden

Ryan did great work getting my main sewage line cleaned out. Kept my house clean in the process and was willing to answer my questions as he worked, which I really appreciated. Friendly and great work!