Benjamin Franklin Plumbing technician helping clients

Code of Ethics

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4.83 (92551 reviews)

Voted Best Plumbers!

published by Forbes Magazine

The Benjamin Franklin Plumbing Code of Ethics

At Benjamin Franklin Plumbing, our first priority is our customers’ satisfaction. We make calling a plumber as easy as possible by providing convenient hours and always arriving on time to scheduled appointments. We know plumbing issues can occur at inconvenient times and can be challenging to resolve without plumbing professionals.

Our experienced plumbers are well-known in the area for our professional services and our excellent customer service because our team adheres to a strong code of ethics.

If you contact our team of plumbing professionals, you can rest assured that your plumbing issues will be solved right the first time. We do all of our work with courtesy, competence, cleanliness, and character. At every Benjamin Franklin Plumbing location, your satisfaction is 100% guaranteed.

Integrity - We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.
Respect for the Law - We adhere to all governing laws, regulations, and ordinances that pertain to the plumbing industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
Excellence - We design, install, service, and repair plumbing systems and parts in strict accordance with the highest industry standards.
Safety & Reputation - We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of the Benjamin Franklin Plumbing brand.
Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
Respect for Others - We treat our customers, fellow employees, and other industry professionals with the utmost respect.
Privacy - We show the highest respect for the sanctity of our customers' homes and their privacy.
Competition - We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of the Benjamin Franklin Plumbing brand.

Contact Our Reliable Plumbers Today at (800) 259-7705!

At Benjamin Franklin Plumbing, we care about our clients and want them to regain the comfort of their homes. Not only do we provide our clients with the highest level of services, but we also give them peace of mind that our team is reliable. Our plumbers are always on time to scheduled appointments and are ready to help you solve your plumbing issues in one visit. If you need emergency repairs on the weekend or in the evenings, we don’t require overtime charges.

Contact our reliable plumbers today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.83 (92551 reviews)

Jeff Luppens

Excellent in every respect!

Zulejha Mustafa

I had a wonderful experience! Their customer service was friendly and professional and they quickly scheduled my appointment. The plumber was knowledgeable, respectful, and explained everything clearly. The work was done efficiently with no hidden fees, making it a truly excellent service. I highly recommend them and will definitely use them again!

Lori Johnson

Delta faucet hose was leaking and Seth creatively made it work while Delta sent us a new faucet. He was ready to put it in as soon as we got it. Great, friendly service

Andrew Sossi

Benjamin Franklin Plumbing is without a doubt the best company I’ve ever worked with for home repairs. Their team members are prompt, courteous, knowledgeable, and respectful of your home and property. They explain what they’re doing and how you can help prevent problems from occurring so there won’t be future visits. I don’t think you’ll ever go wrong working with Ben Franklin Plumbing.

Suzanne Keller

From my initial phone call throughout the process Benjamin Franklin Plumbing was professional and easy to work with. They responded immediately and came to my home within 2 hrs of my call. Chad was professional and took care of my plumbing issue quickly and efficiently. They recommended a water removal company that also responded quickly. I highly recommend this company and will use them in the future!

Alma Merry

The technician, his assistance were very courteous and answered all my questions. They were able to fix my problem and the pricing was very affordable. I would definitely recommend this company to family and friends.

Joel Cazares (Angel)

Had a great experience with Kylle Smith from Benjamin Franklin. He was polite, professional and thorough. Kylle explained everything in detail and made sure I understood what was being done. I had my water heater flushed and a kitchen faucet installed. Will definitely keep calling Benjamin Franklin for all my plumbing needs. Thank you Kylle.

Stacy Luppens

Julie Keahey

Very informative about protecting my system and saving energy Aex is exceptional.

kyle stack

Mike was excellent and a complete perfectionist. The work he did was top-notch and he was really friendly. We are completely happy with the job!