Named Forbes' Top Ranked Plumbing Company of 2024!
In the bustling city of Winston-Salem, Benjamin Franklin Plumbing® proudly stands as the beacon of exceptional plumbing services. Whether you’re in a historic West End home, a Queen Anne craftsman in Ardmore, or a classic Southern-style residence in Buena Vista, many of these older Winston-Salem homes still have galvanized pipes that reduce water pressure over time, along with several other persistent plumbing issues. Our skilled technicians have seen and resolved them all.
At Benjamin Franklin Plumbing®, we're more than just plumbers – we're problem solvers. Whether you're dealing with a stubborn clog, a leaky water heater, or a malfunctioning garbage disposal, we have the expertise and the tools to get the job done right the first time. With our dedication to quality craftsmanship and customer service, you can trust us to deliver reliable solutions that stand the test of time.
When you choose Benjamin Franklin Plumbing® in Winston-Salem, you're choosing expertise, reliability, and peace of mind. Our team is committed to exceeding your expectations and ensuring that your plumbing systems function flawlessly. With our comprehensive range of services and our unwavering dedication to customer satisfaction, you can rest easy knowing that your plumbing is in capable hands. Don't let plumbing issues disrupt your life – contact us today, and let us handle all your plumbing needs with efficiency and professionalism!
Your home’s plumbing network is a complex system vital to your daily life. We offer a full spectrum of services to maintain its health and efficiency. Below are some of the ways we can support your home.
Our Licensed Plumbers Are Prepared, Anytime
When you need plumbing repairs now, we’ll be there. Our plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nothing beats the feeling of a hot shower after a long day or the simple satisfaction of washing dishes with ease. Hot water is woven into the fabric of your daily comfort. When it's gone, you feel it instantly. Our water heater services are all about keeping that essential part of your home life running perfectly, so you never have to miss out on those moments of warmth and relaxation.
Business operations depend on reliable plumbing systems that handle heavy daily use without interruption. Our commercial plumbing team brings the same dedication to quality and promptness that residential customers love, scaled up for the unique demands of retail spaces, office buildings, restaurants, and industrial facilities. We work around your schedule to keep your business running while delivering lasting solutions that prevent costly downtime.
We provide prompt repairs, preventative maintenance, and new installations to keep your operations flowing. By entrusting your plumbing needs to us, you can focus on what you do best: running your business. We are dedicated to providing solutions that support your success and contribute to a safe and functional environment for your employees and customers.
Our specialists handle plumbing projects with discretion and care in busy settings such as multi-tenant facilities and food service operations. Every service follows state and local regulations so your business stays compliant and operational without the risk of interruptions or unexpected closures.
Choosing Benjamin Franklin Plumbing® means gaining more than a routine service visit. You receive a dedicated partner focused on the continuity of your operations, backed by dependable punctuality, straightforward pricing, and a team of seasoned professionals who know the unique plumbing demands of Winston-Salem’s commercial properties.
Don't let plumbing problems disrupt your life any longer than necessary. Our friendly team is standing by to discuss your specific needs and schedule service at your convenience. Call Benjamin Franklin Plumbing®—the Triad now for fast, reliable solutions that get your home back to normal. We're here to help, and we're excited to show you what genuine local service looks like.
Learn more about our The Triad-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
LISA NAFFIS
Clayton and Cam are the Best ! I felt special too because the big boss came by to double check and make sure I was happy with the work being done. They answer your calls right away also. I mentioned about pipes breaking, Clayton informed me, there had been a class action lawsuit, Was an easy decision to replace All pipes, and Tankless water heater, works great! Me having a 3 story house and abundance of sinks ! They got the job done on a tight time line. They cleaned and mopped up took away all debris. Both guys were very pleasant to have in my home and I would refer them to everyone! Clayton answered my call after they left to assure me the water flow may need to be adjusted. I am so thankful for these guys!
Michael Kilbride
Friendly and very knowledgeable. I’d recommend him to anyone needing a good plumber.
Chris King
Responded quickly and fixed my leak
Kemdi Okparaocha
I texted Don (manager) around 8:40 PM on a Sunday to explain my issue, and he responded immediately by scheduling a technician for 10 AM the next morning. Cam arrived about 15 minutes early, was professional, knowledgeable, and quickly diagnosed the problem. He also shared a few helpful tips, which I really appreciated. Great experience overall. I highly recommend Benjamin Franklin Plumbing of North Atlanta for reliable and responsive plumbing service.
Shahzad Noorani
Excellent service! I had to replace my tankless water heater and they complete the job same day very professional i definitely recommend to my families and friends.
Heidi S.
Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!
Ronald Chappell
I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers
Jeanne Lafoe
Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!
Berry C
We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!
Dan Miller
Steve was great and had more than enough expertise to assess our issue and get it quickly resolved. Had the parts needed and was professional throughout. Ben Franklin is our plumber of choice because of one great experience after another.
Signs of a hidden leak include an unexpectedly high water bill, the sound of running water when all taps are off, damp spots on walls or floors, and a musty odor. Our leak detection services can pinpoint the source without causing unnecessary damage to your property.
Modern water heaters are much more energy-efficient, which can lower your utility bills. They also offer improved reliability, faster heating, and a longer lifespan, giving you consistent access to hot water.
Drains typically clog due to a buildup of hair, soap scum, grease, food particles, or foreign objects. Persistent clogs might indicate a larger issue deeper in your plumbing lines. Our professional drain cleaning can clear the obstruction completely.
Yes, we handle repairs on older plumbing systems and recommend repiping when pipes are beyond repair.
All our plumbing technicians hold proper licensing for North Carolina and carry full insurance coverage. We also maintain ongoing education to stay current with code changes and new technologies.
Regular maintenance is key. Also, avoid using harsh chemical drain cleaners, be mindful of what you flush or pour down drains, and consider a professional inspection periodically. Addressing small issues early can prevent them from becoming major problems.
A plumbing emergency is any situation that threatens to cause significant water damage or poses a health hazard. This includes burst pipes, sewer backups, major leaks, or a complete loss of water.
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