Named Forbes' Top Ranked Plumbing Company of 2024!
Welcome to Benjamin Franklin Plumbing, your trusted plumbing service provider in Salisbury, NC. Our team of highly skilled professionals is dedicated to delivering exceptional plumbing services to meet all your residential and commercial needs. From routine maintenance to emergency repairs, we’re here to ensure your plumbing systems function flawlessly.
24/7 Emergency Services: Plumbing emergencies can happen at any time. Our 24/7 emergency services ensure that you get the help you need, exactly when you need it.
Punctual Service: We value your time. Our “on-time guarantee” means that if there’s any delay, it’s you we pay. We strive to always be punctual and reliable.
Experienced Professionals: Our plumbers are highly trained, licensed, and continuously educated to stay up-to-date with the latest plumbing technologies and techniques.
Transparent Pricing: No hidden fees or surprise costs. We provide upfront pricing before starting any work, so you know exactly what to expect.
Customer Satisfaction: Your satisfaction is our priority. If you’re not completely happy with our service, we’ll do whatever it takes to make it right.
Residential Plumbing: From minor repairs to major installations, we handle all aspects of residential plumbing. Our services include water heater installation, pipe repairs, drain cleaning, and more.
Commercial Plumbing: Businesses in Salisbury rely on our efficient and professional plumbing services. We offer tailored solutions to meet the unique needs of commercial properties.
Emergency Plumbing: Quick response times and effective solutions are critical during a plumbing emergency. Our emergency services are designed to address urgent issues swiftly and efficiently.
Drain Cleaning: Blocked drains can disrupt your daily routine. Our advanced drain cleaning services ensure smooth and efficient drainage.
Water Heater Services: We provide comprehensive water heater services, including repairs, replacements, and new installations, ensuring you always have hot water.
Leak Detection and Repair: Undetected leaks can cause significant damage over time. Our state-of-the-art leak detection services help identify and repair leaks promptly.
Salisbury, NC, with its rich history and vibrant community, is a place we’re proud to serve. Our commitment to providing top-quality plumbing services helps keep homes and businesses in Salisbury running smoothly.
For dependable plumbing services in Salisbury, NC, trust the experts at Benjamin Franklin Plumbing. Contact us today to schedule an appointment or request emergency service. We’re dedicated to ensuring your plumbing systems are efficient and reliable.
Learn more about our Charlotte-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
LISA NAFFIS
Clayton and Cam are the Best ! I felt special too because the big boss came by to double check and make sure I was happy with the work being done. They answer your calls right away also. I mentioned about pipes breaking, Clayton informed me, there had been a class action lawsuit, Was an easy decision to replace All pipes, and Tankless water heater, works great! Me having a 3 story house and abundance of sinks ! They got the job done on a tight time line. They cleaned and mopped up took away all debris. Both guys were very pleasant to have in my home and I would refer them to everyone! Clayton answered my call after they left to assure me the water flow may need to be adjusted. I am so thankful for these guys!
Michael Kilbride
Friendly and very knowledgeable. I’d recommend him to anyone needing a good plumber.
Chris King
Responded quickly and fixed my leak
Kemdi Okparaocha
I texted Don (manager) around 8:40 PM on a Sunday to explain my issue, and he responded immediately by scheduling a technician for 10 AM the next morning. Cam arrived about 15 minutes early, was professional, knowledgeable, and quickly diagnosed the problem. He also shared a few helpful tips, which I really appreciated. Great experience overall. I highly recommend Benjamin Franklin Plumbing of North Atlanta for reliable and responsive plumbing service.
Shahzad Noorani
Excellent service! I had to replace my tankless water heater and they complete the job same day very professional i definitely recommend to my families and friends.
Heidi S.
Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!
Ronald Chappell
I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers
Jeanne Lafoe
Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!
Berry C
We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!
Dan Miller
Steve was great and had more than enough expertise to assess our issue and get it quickly resolved. Had the parts needed and was professional throughout. Ben Franklin is our plumber of choice because of one great experience after another.
To keep your water heater running smoothly in Salisbury, NC, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Salisbury, NC home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Salisbury, NC to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Salisbury, NC, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Salisbury, NC home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Salisbury, NC often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Salisbury, NC, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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