Benjamin Franklin Plumbing technician helping clients

Code of Ethics

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4.83 (92591 reviews)

Voted Best Plumbers!

published by Forbes Magazine

The Benjamin Franklin Plumbing Code of Ethics

At Benjamin Franklin Plumbing, our first priority is our customers’ satisfaction. We make calling a plumber as easy as possible by providing convenient hours and always arriving on time to scheduled appointments. We know plumbing issues can occur at inconvenient times and can be challenging to resolve without plumbing professionals.

Our experienced plumbers are well-known in the area for our professional services and our excellent customer service because our team adheres to a strong code of ethics.

If you contact our team of plumbing professionals, you can rest assured that your plumbing issues will be solved right the first time. We do all of our work with courtesy, competence, cleanliness, and character. At every Benjamin Franklin Plumbing location, your satisfaction is 100% guaranteed.

Integrity - We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.
Respect for the Law - We adhere to all governing laws, regulations, and ordinances that pertain to the plumbing industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
Excellence - We design, install, service, and repair plumbing systems and parts in strict accordance with the highest industry standards.
Safety & Reputation - We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of the Benjamin Franklin Plumbing brand.
Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
Respect for Others - We treat our customers, fellow employees, and other industry professionals with the utmost respect.
Privacy - We show the highest respect for the sanctity of our customers' homes and their privacy.
Competition - We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of the Benjamin Franklin Plumbing brand.

Contact Our Reliable Plumbers Today at (800) 259-7705!

At Benjamin Franklin Plumbing, we care about our clients and want them to regain the comfort of their homes. Not only do we provide our clients with the highest level of services, but we also give them peace of mind that our team is reliable. Our plumbers are always on time to scheduled appointments and are ready to help you solve your plumbing issues in one visit. If you need emergency repairs on the weekend or in the evenings, we don’t require overtime charges.

Contact our reliable plumbers today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.83 (92591 reviews)

Bailey Kincaid

Jarod was very kind and professional, turns out my gas wasn't on and thats why my water heater wasn't working, which we figured out after he got here. The fee for just coming out here was quite steep, which might be something for the company to consider changing but otherwise good experience.

Leah Dittmer

Randy did a great job unclogging my sewer drain he was helpful and showed me on camera where the issue was. He also gave good advice on what no to use to avoid another issue he was honest and helped me clean up the mess as well. Highly recommend Randy!!!

Shayla Trower

Sean did an amazing job! I appreciate him because I know it was a lot to do lol but he is very patient and pleasant. If I could give him a thousand stars I would. Thanks Sean :)

Karrar Beg

Benjamin Franklin Plumbing was punctual and effective! They really worked wonders and were able to easily fix issues that felt unfixable. It’s so hard to find a plumber you can trust and I feel like I have finally found that with Benjamin Franklin Plumbing. 10/10 would recommend!

Linda I.

⭐️⭐️⭐️⭐️⭐️ Jonathan Mejia was professional, timely, and efficient. He arrived when promised, quickly assessed the issue, and got everything resolved without any hassle. His friendly attitude and clear communication made the entire experience stress-free. I would recommend Benjamin Franklin Plumbing based solely on Jonathan’s outstanding service. A great representative of what quality service should look like.

Valerie Ventre

Cody was amazing. Came in, quoted the job and immediately had my toilet fixed . Extremely courteous , used his shoe covers cleaned up after himself. Great experience .

Betty Powell

I am very pleased with the service. A plumber was sent right out and the problem waa taken care of quickly. I was informed throughout with what was happening. The plumber, Will, was very courteous and personable. Couldn't have asked for better!

Marsha Campbell McLendon

Ben was my Technician and he was very good. Very professional, very up front about costs. Very thorough. I felt very comfortable with him doing what needed to be to be done to get my baths up and running again.

Stacy Farina

We were so satisfied with the service that we signed up for the membership plan, and it has been totally worth it! Our water heater failed last night, and they came out first thing this morning to take care of it. Excellent service, very professional, prompt, and transparent about the (pretty reasonable) pricing.

Kenneth Freedman

This is my new plumbing professional after waiting 4 days for my regular plumber. I called them Friday afternoon around 12 to see if they could help with my tankless water heater issue. They showed up around 3:30 and had a replacement unit installed by 6 pm. Extremely reasonable and courteous employees. My unit was under MFG warranty which they processed for me even though it was not purchased from them. I was so pleased I added their maintenance plan too for future service issues. We need to support this professional service company.