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With our industry-leading guarantees and our unwavering commitment to integrity, Benjamin Franklin customers have what most homeowners only dream about: worry-free plumbing.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Joseph and Nick arrived on time and were able to diagnose and repair the issue promptly. They also took the time to thoroughly explain the defect and what needed to be done to replace the defective part. I appreciated that they understood that I also needed to understand. They didn’t talk down to me with jargon. They simply explained in terms I could understand. Thank you both for your kindness and the skills displayed today. Your future customers will be very lucky to have you as their plumbers. ;)
Woke up to find my water heater leaking. Used Thumbtack to find service, and Ben Franklin contacted me quickly. Had a plumber out by noon, and my water heater was replaced by 5 pm. They gave me several options for replacement, and I chose the best value for my household. Very happy with the service and new water heater.
Called on a Monday due to our hot water heater going out on us , and John had someone out that day ! So, I support their motto 100%! Also, they were very transparent with what needed to be done and installed our new heater the next day! I appreciate their promptness and efficiency. I will highly recommend your company and services throughout east Texas . Thank you
DJ was great. He was very personable and knowledgeable. He explained everything that I needed done and gave me different options to choose from.
Andrew D. went the extra mile to help diagnose the situation in the crawl space of our mobile home. He was very honest and basically showed that we don't need servicing yet. Which was relieving. I would trust him to service our homes plumbing when needed.
I called as I had an emergency leak in my bathroom. Water was leaking at a rapid rate and covering the bathroom floor. I was unable to cut off the water outside as the cutoff valve was too difficult for me to turn. I spoke with Sarah who was kind, compassionate and efficient. Anthony and another plumber came within 30 minutes and fixed the problem pronto. They also drained my hot water heater for me. They were polite, clean and efficient. They left no mess and were able to get the water cutoff working. It had calcified. They will be my plumbers for life!
Ray did a detailed review of the crawl space under my house. He was personable and knowledgeable of the sump pump and moisture under the house. He offered solutions that will help. He is a great representative.
Rick did a great job replacing all the old leaky pipes under my kitchen sink. He was very efficient and knowledgeable with a ton of background experience. He patiently explained the work to be done, and explained everything he did as he was working. So happy with the quality of the work and the level of customer service. I would absolutely recommend him to friends.
Tom was totally terrific!! He was efficient, effective and brought all his considerable experience to bear in solving our plumbing problem. We were so happy to have him on the job!
I had an excellent experience with Benjamin Franklin Plumbing, and I want to especially recognize their technician, Mike. He is without a doubt the best they have. Every time he has come out, Mike has been professional, courteous, and incredibly knowledgeable. What sets him apart is not just his technical skill, but the way he explains everything clearly and makes sure I understand what’s being done. He works efficiently, pays attention to detail, and shows a genuine commitment to doing the job right the first time. On top of that, he’s friendly and respectful, which makes the whole experience stress-free. Because of Mike, I have complete confidence in Benjamin Franklin Plumbing, and I’ll continue recommending them to friends and family. If you want the best service possible, ask for Mike — you won’t be disappointed!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
