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Cody was awesome! The two representatives on the phone I spoke with were professional,courteous and informative. I got my call for the tech visit and within 20m Cody was here. I would DEFINITELY recommend this company. Great service!
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These guys Benjamin Franklin Plumbing are so easy to work with and highly professional and highly competent. A year ago they installed a new tankless water heating system That has run very well. On this visit, we had One bathroom that was only partially getting any water at all. They diagnosed issue and did not stop until it was resolved. Cody is an exceptional plumbing problems solver
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Was in an emergent situation that needed addressed as quickly as possible. Cody came out that morning and started the same day. I am so thankful for the job they done! I would recommend them any day!
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Buck was on time and did a great job assessing the situation. He was able to assess the situation and found that I did not need a new part after all. And since he didn't have to change a part out and had the time, he offered to complete another plumbing item on my list that I had asked him about. I was very pleased with his work and his professionalism!
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Our technician arrived on time and when promised. He answered our questions and concerns. Even when the issue resurfaced a day later, they were quick to come back out and found a second leak. All fixed! The staff is very respectful.
